Here are some of our most frequently asked questions! Please call us anytime if you would like to know more about us, what we offer you, or what's in store! Thanks so much! 

Q: What type of store are you?
A: We are a 12,000 square foot sewing and quilting shop that carries over 4,000 bolts of fabric, such as, Moda, Free Spirit, Amy Butler, and more! We are also a sewing and embroidery machine dealer, have an in house service department, and sell sewing cabinetry, among other quality notions and supplies. 

Q: What are your hours of your operation?
A: We are open 9 am - 5 pm, Monday - Friday and 9 am - 3 pm on Saturday. On Sunday we are Closed.

Q: What brands of sewing and embroidery machines do you carry?
A: We are a dealer for three wonderful brands: Babylock, Bernina, and Husqvarna Viking.

Q: Do you carry industrial embroidery machines? 
A: Yes, we carry Babylock models for both 10 and 6 needle AND Happy industrial embroidery only machines perfect for businesses.

Q: Are there any other advantages to purchasing a sewing and/or embroidery machine through your store? 
A: Absolutely! We are here for YOU! In addition to receiving a quality sewing/embroidery machine, we offer free, unlimited training classes on how to use your machine. You also become a preferred customer, which means you will receive a discount on sewing notions, threads, and stabilizers in store, as well as, access to all of our clubs. In addition, you receive a full one year warranty on your machine, and a complimentary complete clean and service to your machine at the end of the first year after purchase. We really aim to take care of you, as our customer!

Q: Will I learn how to sew in my training? 
A: Your free, unlimited training with machine purchase will teach you how to navigate and properly use your sewing and/or embroidery machine. We will go over every aspect of your machine until you are comfortable using it, but you will need to attend a beginner sewing class through the store to learn your sewing basics.We will teach you how to embroider on your embroidery machine.

Q: Do you sell embroidery and/or digitizing software for my computer?
A: Yes, we do! We have lots of options and would love to discuss them with you! Please feel free to come in store or call us anytime!

Q: How often should I service my machine? Do you have an in house service department?
A: Yes! You can bring your machine by during any of our business hours to drop it off for service. It is recommended that you service your machine ANNUALLY.

Q: How long does it generally take to service my machine?
A: It varies, depending on how many machines we have in house, but it usually takes about 7 - 10 days for service, sometimes faster.

Q: How often should I change my sewing needle? 
A: The needle manufacturing companies recommend that you change your needle every 8 - 10 hours of sewing time.

Q: Do you offer sewing and embroidery classes or clubs? 
A: Absolutely! Please visit our Classes page for more information or come in store! We offer a wide variety of classes, clubs, and events each month! They are too good not to take advantage of them!